Customer Testimonials
Some of the testimonials that Spabreak Direct have received from satisfied clients.
If you have stayed at any of our health spas or spa hotels and would like to comment on your experience, or if you have used us to make an enquiry or booking and would like to comment on our service, please email reservations@spabreak.co.uk or why not post your comments on our Facebook page.
From: Karen Clamp
Sent: 04 September 2010 13:45
To: Spabreak Reservations
Subject: Spabreak Direct Residential Confirmation - Q-Hotels - Crewe Hall, Thursday 2nd September 2010, Mrs Karen Clamp (2)
To Sky Walsh
Just want to say thank you for arranging our spa break at Crewe Hall, we both had a great time and place and treatments plus the food was lovely. Will certainly be using your company again and will telling all my friends and family about it also. Once again thank you.
Karen Clamp
From: Jackie Gregory
Sent: 01 September 2010 12:27
To: Kathryn Colligon
Subject: Spabreak Direct Spa Day Confirmation, Brandshatch Place Spa, Mrs Jacqueline Gregory (2), Friday 27th August 2010
Dear Kathryn
Lottie was fantastic, I have just returned from my weekend away, I and my husband had a great time at Brandshatch Place.
Regards.
Jackie
From: Jackie Gregory
Sent: 26 August 2010 11:11
To: Lottie Walford
Subject: Spabreak Direct Spa Day Confirmation, Brandshatch Place Spa, Mrs Jacqueline Gregory (2), Friday 27th August 2010
Hi Lottie
Thank you for all your help in finding a location and spa for my husband and I to spend our wedding anniversary. I could not have done it without you! You have secured a special day for us, which I was begining to feel was becoming an impossible challenge, as I had been trying to find a location and spa since 8.30am this morning and I was getting nowhere.
I have never used this service before but from now on I will certainly tell all my friends and family what a fantastic service you provide, especially you Lottie, you pulled out all the stops for me and showed how professional and friendly you were on the phone.
Once again Lottie, you were fantastic, THANK YOU.
Jackie
From: Meena Sagoo
Sent: 31 August 2010 14:04
To: Alex Mansi
Subject: Spabreak Direct Residential Confirmation - Mrs Meena Ubhi (2), Sunday 29th August 2010, Sopwell House
Hi Alex
Thank you and to everyone at Sopwell House.
We had the most amazing time - will be thinking of doing this again on my Birthday!
Meena
From: Natalie Jarvis
Sent: 26 August 2010 19:02
To: Spabreak Reservations
Subject: Spabreak Direct Residential Confirmation - The Oxford Belfry - 28th & 29th August 2010 - Natalie Jarvis (20)
AMAZING! PERECT!!!!!!
THANK YOU SO SO SO SO SO SO MUCH!!! YOU ARE A STAR AND DESERVE A BLOODY MEDAL!!!
LET ME KNOW WHO I CAN WRITE TO, TO SAY HOW WONDERFUL YOU HAVE BEEN
NOW GO AND HAVE A BOTTLE OF WINE AND A GREAT HOLIDAY!!!!!!
From: Nikki Curwen
Sent: 23 August 2010 20:49
To: Kathryn Colligon
Subject: Spabreak Direct Residential Confirmation, Carden Park, Miss Nichola Curwen (2), 28th & 29th September 2010
Hi Kathryn
Have checked details and all looks correct. You've even booked the treatments in on my birthday too so I will be feeling extra special that day!
Thanks so much for your help, will definitely recommend you to friends and family and will know where to come next time I decide to treat myself!
Kind regards
Nikki
From: Jody Brett
Sent: 19 August 2010 10:33
To: Ian Colligon
Subject: Jayne Clarence
Ian
I would like to express my appreciation for Jayne Clarence’s hard work and believe it should be recognised
I made my initial telephone enquiry on Tuesday 17th August, I was helped by Jayne who was very knowledgeable & polite, she was honest to say that she had high call volumes & would come back to me first thing on Wednesday morning, I appreciated her honesty & the fact that she did not try to rush my enquiry.
At 9.30am on Wednesday Jayne contacted me to reconfirm all of my requirements, by around 11am I had a full email proposal of 4 possible spa breaks each of them were suitable it was just a matter of choice for my friend & I.
I have now booked the break and could not be happier with the service I have received so far.
Jayne paid fanatical attention to detail, was polite, happy & informative. A good job, well done. I will definitely recommend Spabreak Direct to all my friends & family.
Kind Regards
Jody Brett
From: Colleen Healy
Sent: 08 August 2010 16:40
To: Melissa Pearce
Subject: Spabreak Direct Residential Confirmation - Q-Hotels - Norton Park - One Night Spabreak Direct Offer (3) - Saturday 7th August 2010 - Miss Colleen Flaherty
Hi Melissa
Just wanted to say thanks for arranging our Spa break. We just got back for the Norton Park and we were very impressed. Fab food and plenty of it, lovely hotel and spa, great service and a lovely break away all for a fab price.
Thanks again, I'll be recommending Spabreak Direct to my friends and will be using you again.
Colleen
From: Julie Hart
Sent: 13 August 2010 10:24
To: Lauren Watson
Subject: Spabreak Direct - Day spa confirmation - Cliveden - Mrs Julie Hart (2) - Saturday 18th September 2010
Hi Lauren
Thank you ever so much for your lovely words, that is very kind of you!
I can't tell you how much I appreciate all the work that you have put into making this happen for Lorraine and me, we are both so very excited and really looking forward to it!
It has been a real pleasure dealing with you too Lauren, thank you, and can I say how impressed I have been by your friendly, knowledgeable, professional, quick and very efficient service. It feels like the pampering has started already! I will definitely be recommending you to my friends!
Thanks again and take care!
With kind regards
Julie
From: Susan Buckley-Ross
Sent: 12 August 2010 10:33
To: Jayne Clarence
Subject: Spabreak Direct Residential Confirmation - Q-Hotels - The Park Royal - Ms Susan Buckley-Ross (2) - Monday 9th & 10th August 2010 (2 Nights)
Dear Jayne
I'd just like to say that the spa break at The Park Royal was brilliant!
I am going to recommend your company to all my friends and family and will most certainly be contacting you again to book more breaks. You were by far the best company on the internet offering these kind of breaks! Efficient, friendliest and most value for money!
From contacting you (looking for somewhere nice to spend a few days), all the way through to checking out of the hotel, everything was excellent. The hotel, the staff, facilities, treatments, etc.
My friend and I cannot get over how little it cost us for a few days of ultimate pampering! I want to tell everyone to book a break but at the same time keep it a secret so they don't all get booked out!
10 out of ten!!
Thanks again
Susan
From: Sue Pullin
Sent: 10 August 2010 18:27
To: Jayne Clarence
Subject: Spabreak Direct Residential Confirmation, The Welcombe Spa, Miss Sue Pullin (4), Sat, 7th August 2010
Hi Jayne
Just wanted to drop you a note to let you know that we had a fantastic time at the Welcombe Spa this weekend.
Thanks for all your help :)
Kind regards
Sue Pullin
From: Helen Share
Sent: 10 August 2010 10:49
To: Kay Avis
Subject: Spabreak Direct Residential Confirmation - Macdonald Hotels - Hill Valley - Helen Share (16) - 7th August 2010
Hi Kay
I just wanted to say, that we all had such a fantastic time at the hen do.
The hen loved it! The spa was beautiful, the treatments were lovely, the food and service was brilliant and the hotel was really nice.
So thanks very much for all your help
Helen
From: Name Supplied
Sent: 08 August 2010 21:22
To: Jayne Clarence
Subject: Spabreak Direct Residential Confirmation - Q-Hotels - Aldwark Manor Golf & Spa Hotel - Thursday, 5th August 2010
Dear Jayne
Just to let you know my friend and I had a fab time at Aldwark Manor, the break was worth every penny. The treatments were fantastic and the setting of the Manor and food were wonderful. We will definitely book through your website again, the service was great.
Many thanks.
From: Terri-Louise Johnson
Sent: 08 August 2010 19:59
To: Cassandra Gooding
Subject: Spabreak Direct Residential Confirmation - The Nottingham Belfry - 7th August 2010 - Terri Johnson (6)
Dear Cassandra
Just a quick email to thank you for the lovely spa stay at your Nottingham Belfy Hotel and Spa. The hotel was absolutely lovely, the staff were fantastic, very enjoyable stay had by me and my friends. I will be going again in the near future, thanks again.
Kindest regards
Terri Johnson
From: Denise Parker
Sent: 06 August 2010 11:23
To: Vicki Jennings
Subject: Cheltenham Chase
Dear Vicki
Thank you for organising my birthday weekend (31 July). Ten ladies had a wonderful time. It was great to catch up as we are spread around the country and some met for the first time. It was a lovely hotel with friendly, helpful staff and we all left feeling relaxed and refreshed.
Regards
Denise
From: Loraine Murphy
Sent: 02 August 2010 16:56
To: Cassandra Gooding
Subject: Spabreak Residential Confirmation - The Belfry - 30th & 31st July 2010 - Loraine Murphy (17)
Cassandra
Just to let you know the hen weekend was a fantastic success. Everyone had a great time.
The staff at the Belfry were so friendly and helpful and the food was wonderful.
Thank you for your help and would you please pass on my thanks to the Belfry for looking after us.
Regards
Loraine Murphy
From: Lesley Talbot
Sent: 20 July 2010 09:17
To: Jodi Marsh
Subject: Recent Break
Hi Jodie
It has been a few weeks since our break at Ashford International, but I thought you would like to know how much we enjoyed it and what great service we received. It was very good value for money and the spa treatments were heavenly.
We will certainly go again
Kind regards
Lesley Talbot
From: Sara Harper Holton
Sent: 29 July 2010 11:18
To: Alex Mansi
Subject: Spabreak Direct Residential Confirmation - Mrs Sara Harper Holton (2), Friday 5th and Saturday 6th November 2010, The Park Royal
That is fantastic! Thanks Alex.
It's the first time I've used Spabreak Direct. I will be arranging another girly weekend with some other friends so will be sure to use you again. I have been very impressed with your efficiency and customer service.
Thanks again
Sara
From: Jon Dine
Sent: 29 July 2010 08:18
To: Rebecca Rule
Subject: Crewe Hall hotel and spa
Good morning
Just want to say a big thank you with the help of you and your team for the booking of Crewe Hall. It was a fab day and an unbelievable hotel, I don’t think I’ve ever stayed anywhere as nice and will recommend your company to others.
Again thank you so much
Jon Dine
From: Terri-Louise Johnson
Sent: 23 July 2010 17:14
To: Cassandra Gooding
Subject: Spabreak Direct Residential Confirmation - The Nottingham Belfry - 7th August 2010 - Terri Johnson (6)
Thank you
All details are correct, really looking forward to the break, thank you for all your help, you have been fanastic at organising this for us.
Thanks again
Terri
From: Tracy Nash
Sent: 22 July 2010 08:43
To: Kay Avis
Subject: Spabreak Direct Residential Confirmation - Q-Hotels - The Park Royal - Tracy Nash (4) - 25th July 2010
Kay this is just fab.
Many thanks for your fantastic customer service
Tracy
From: Steve Williams
Sent: 21 July 2010 11:30
To: Sky Walsh
Subject: Spabreak Direct Residential Confirmation,Lea Marston, Sunday 15th August 2010, Mr Steve Williams (2)
Sky
Thanks so much for all you have done. It has been a pleasure making the booking with you and we are really looking forward to our stay at Lea Marston.
Regards
Steve Williams
From: Steve Langford
Sent: 20 July 2010 10:58
To: Claire Miller
Subject: Spabreak Direct reservation to Moddershall Oaks, Langford (x2) July 11th 2010
Dear Claire
Just wanted to say thankyou for the excellent, friendly and efficient service in booking our spa-break recently. The occasion was a surprise for my wife's birthday and she (we) had a fantastic time.
The Moddershall Oaks venue is an amazing place to stay. The staff are very efficient and helpful, the rooms are extremely high quality, and the food is unbelievably good. The treatments and the facilities are the best we've experienced and my wife can't wait to go back. Top marks all round!
Thanks for your help, and I won't hesitate in recommending Spabreak Direct's service to family and friends.
Kind regards,
Steve
From: Sudra, Kishan
Sent: 13 July 2010 11:26
To: Rebecca Rule
Subject: Spabreak Direct Residential Confirmation: Brooklands Hotel: Kishan Sudra(2): 8th July 2010: AW004320
Hi Rebecca
Just wanted to let you know that my fiance and me had a brilliant time at Brooklands. The spa, food and room were exceptional. The staff were very helpful.
Thanks for all your help and making her birthday special.
Have a lovely day.
Kind Regards
Kish
From: Jenny Greenway
Sent: 11 July 2010 15:58
To: Claire Miller
Subject: Spabreak Direct Residential Confirmation - Cotswold Waterpark - Mrs. Jenny Greenway, Saturday 3rd July 2010
Hi Claire
Just to say we had a wonderful time at the Four Pillars Cotswold Water Park Hotel last weekend. The treatments were lovely and the spa staff were excellent and very helpful. The accommodation was great and the hotel staff were very helpful, particularly on reception and concierge.
Thank you very much for organising everything.
Kind regards
Jenny
From: Nicole
Sent: 06 July 2010 13:07
To: Tim Fothergill
Subject: Re: Spabreak Direct Residential Confirmation - Q-Hotels - . Mr Ryan Finnigan, (2), The Nottingham Belfry, 16th July 2010
Hi Tim
Thank you for the speedy reply and all your help.
Cheers
Ryan Finnigan.
From: Gemma Macpherson
Sent: 05 July 2010 14:21
To: Vicki Jennings
Subject: RE: Spa break Direct Residential Confirmation, Holyrood Hotel - 3rd July 2010 - Gemma x 6
Good afternoon Vicki
We have just returned from our spa weekend at the Holyrood in Edinburgh. I just wanted to say a huge thank you, we have had the most fantastic weekend, we loved it. Could you pass on our thanks to Mel and the other lady that did our treatments they were lovely and very professional. We absolutely loved lunch and having our own butler we were very spoilt.
Everything went smoothly from check in to check out, we returned home nice and relaxed.
I am in the process of looking for a similar weekend in Manchester around May time.
Thanks again for all your help, this is the first time I’ve used a website like Spabreak Direct and I will definitely be recommending it to my friends and family and using it again myself.
Thanks once again.
Gemma
From: Anwen Lewis
Sent: 04 July 2010 20:57
To: Jayne Clarence
Subject: Re: Spa Break - Hill Valley, 3rd July 2010
Dear Jayne
Just to let you know that we had our spa break this weekend at Hill Valley which you arranged for us and that everything was excellent!
The venue was lovely - the weather was nice which helps. The exective rooms were nice and new and the patio was excellent for pre dinner champagne for my friend's 40th birthday!
Have to say I thought this break was great value for money and the food was excellent so thanks very much for recommending it, all four of us really enjoyed it!
Regards,
Anwen
From: Margo Thomas
Sent: 01 July 2010 18:45
To: Tim Fothergill
Subject: RE: Spabreak Direct Residential Confirmation - Lansdowne Place, 27th June 2010
Hi Tim,
I Would like to thank you for your assistance in our booking. We had a great time and really enjoyed it.
Kind Regards
Margo
From: Pat Robinson
Sent: 30 June 2010 17:28
To: Kay Avis
Subject: Weekend 26/27 June at Slayely Hall
Hi,
Just a little note to say thank you for your help. All went well and the hotel and staff were super.
Pat
From: Jenny Galbraith
Sent: 29 June 2010 12:16
To: Alex Mansi
Subject: Spabreak Direct Residential Confirmation, Miss Jennifer Galbraith (14), Saturday 26th June 2010, The Vale
Thanks Alex
We had a lovely stay.
We had an awesome weekend, would definitely use you to book another trip and would love to go back to the hotel again someday.
Many thanks for all of your help.
Jenny
From: Elliott Sterling
Sent: 29 June 2010 16:27
To: Kay Avis
Subject: Spabreak Direct Residential Confirmation - Crewe Hall - Elliott Sterling (2) - 27th July 2010
Thank you very much Kay!
I appreciate your time and effort with arranging everything for me!
I have been very very impressed with your customer service and with that of all the Spabreak Direct staff members, everybody is very polite and really helpful...it makes all the difference when making a purchase in my opinion.
Thanks again for your time and effort.
Elliott
From: Diane Crix
Sent: 28 June 2010 14:48
To: Melissa Pearce
Subject: Spabreak Direct Residential Confirmation - Q-Hotels - The Oxford Belfry - One Night Spabreak Direct Offer (8) - Saturday 24th July 2010 - Mrs Diane Crix
Melissa
Just to say we had the first spa weekend I booked this weekend and I really enjoyed it and thought it was good value. The spa facilities were good and organised, the food was good, staff friendly and the hotel modern and contemporary with nice sized rooms
thanks
Diane
From: Diane Herron
Sent: 28 June 2010 09:51
To: Cassandra Gooding
Subject: Spabreak Direct Residential Confirmation - The Westerwood
We had a fantastic stay at The Westerwood Hotel, everything about the weekend was perfect, even the weather! The staff were really helpful and friendly, and the Spa treatments were fantastic, overall it was a wonderful weekend which we will certainly repeat.
Thanks again for your help,
Diane
From: John Andrews
Sent: 26 June 2010 08:19
To: Melissa Pearce
Subject: Spabreak Direct Residential Confirmation, - Rowhill Grange - Time For Me Spa Break (2)- Saturday 10th July 2010 - Mrs Samantha Andrews - (Mr John Andrews)
Melissa
Thank you so much for all your help.
I've already recommended your services to a couple of friends. You're fantastic.
Have a great weekend.
Best regards,
John
From: Jackie Rose
Sent: 24 June 2010 17:44
To: Vicki Jennings
Subject: Savill Court Hotel & Spa had a great time
Hi Vicki
I would just like to say thank you, booking through Spabreak Direct, myself, my mother and sisters had a great time at Savill Court Hotel.
Only a mix up on price with the hotel but your staff put them straight. So again thank you, I will be recommending your site to all my girlfriends and family and I cannot wait for when I can go away again for some more me time.
All the best,
Jackie Rose
From: Claire Baker
Sent: 21 June 2010 17:33
To: Rebecca Slaughter
Subject: RE: Spabreak Direct - Day spa confirmation - Tewkesbury Park
Thank you for helping me book my weekend away with the girls we had an amazing time, the hotel and the spa were perfect we couldn't fault anything. Very good value for money.
Claire
From: Matt Swales
Sent: 17 June 2010 04:43
To: Melissa Pearce
Subject: Re: Spabreak Direct Residential Confirmation - Devere Dunston Hall - One Night Bronze Package (2)
Dear Melissa
Many many thanks for all that you have done and I will already be recommending your company to my friends and work colleagues. It means a lot that you have made this very easy and pain free for me and I am looking forward to staying at Dunston.
Kind regards,
Matt
From: Emily Adamson
Sent: 16 June 2010 16:37
To: Jayne Clarence
Subject: Re: Final Amendment - Spabreak Direct Residential Confirmation -Q-Hotels - The Nottingham Belfry - Emily Adamson (13) - Saturday 19th June 2010
Jayne
Thank you for all your help! You have been brilliant and I really appreciate all your time sorting the weekend out! I'm sure we will have a fantastic time!
Kind regards,
Emily
From: Ffion Jones
Sent: 14 June 2010 15:37
To: Melissa Pearce
Subject: Hen weekend, Macdonald Portal Hotel
Hi Melissa
Just wanted to say a big thank you for your hard work arranging my hen weekend at the Macdonald Portal Hotel. We all had a brilliant time, the treatments were lovely and the hotel really looked after us. It was also great that we were all allocated rooms close to each other and the hotel gave each room a complimentary bottle of wine which was a really nice touch.
You took all the stress away and I will certainly be recommending you to others!
Thanks again!
Ffion Jones.
From: Sarah McCarthy
Sent: 15 June 2010 09:27
To: Rebecca Rule
Subject: Grayshott Spa
Hi Becca
Thank you so much for your help last week to secure our break away at Grayshott Spa - it was a lovely location and we really enjoyed ourselves. We've pledged to ask all our relatives to buy Spabreak Direct vouchers for us so we can return again.
Thank you.
Sarah
From: Jan Hammond
Sent: 13 June 2010 19:28
To: Sarah Dalton
Subject: Mollington Banastre
Hi Sarah
I am back in Canada now and just wanted to thank you for your help in booking this spa break for me. My daughter and I had a wonderful time and we really liked the hotel, which was perfect for us. All the hotel staff were friendly and helpful and the food in the dining room was excellent. Everything worked out really well and we would recommend Spabreak Direct and the hotel to anyone.
Once again, thank you.
Jan
From: Caryn Albury
Sent: 13 June 2010 19:38
To: Jayne Clarence
Subject: RE: Spabreak Direct Residential Confirmation - The Vale Resort - Dr Caryn Albury (3) - Saturday 12th June 2010
Dear Jayne
Just wanted to say what an absolutely fab time me and my friends had. I think you managed to work some kind of miracle to get us into the spa!
We went for my friend's hen weekend and we found everyone to be extremely friendly and helpful. My friend ordered a steak and it was slightly underdone, the manager was promptly brought over and the situation sorted and we were treated with special attention from then on! He was on top customer service form to say the least.
The location is spectacular and even though there was a wedding and a Strictly Cymru Dancing Ball, we never felt overwhelmed by crowds and had a lovely experience. The booking experience was simple and easily done. I am still amazed we managed to get our treatments in at such short notice with so much going on in the hotel.
We all felt that we would love to visit The Vale again.
Thanks very much
Caryn
From: Emma Boyd
Sent: 09 June 2010 21:12
To: Vicki Jennings
Subject: Re: Spabreak Direct Residential Confirmation - Q-Hotels - Norton Park - 28th/29th May 2010 - Mr and Mrs Boyd
Hi Vicki
I just wanted to say that we had a lovely and relaxing weekend at the Hampshire Court Hotel and I wanted to thank you for arranging it all for us.
Look forward to booking through Spabreak again.
Kind Regards
Emma Boyd
From: David Ward
Sent: 09 June 2010 20:18
To: Vicki Jennings
Subject: Portal Golf & Spa
Hi Vicki
Just to let you know we had a great day at the Portal. If we do this again I would contact Spabreak again.
Thanks again, kind regards
Dave Ward
From: Esther McKenzie
Posted On: Facebook
Date: 03 June 2010 22:43
I've just taken my mum to Redworth Hall for her 50th Birthday and booked with Spabreak Direct and would like to thank Alex Mansi for being so helpful when I booked! We had a great time I couldn't have asked for anything better! A wonderful place! We enjoyed so much we have booked again with Spabreak Direct to go in November, thank you to Lauren Watson for helping me to re-book this! I shall continue to book spa breaks with you....fantastic!
Thank you x
From: Debbie Adams
Sent: 04 June 2010 13:23
To: Jodi Marsh
Subject: Re: FW: Spabreak Direct Residential Confirmation - Q-Hotels -Nottingham Belfry - Ms Debbie Adams (2) - Tuesday 1st June 2010
Hi Jodie
Just wanted to say thank you for arranging the Spa Break for my Daughter and I. We had a truly lovely time together. Thank you, will definitely recommend you.
Regards
Debbie Adams
From: Sarah Cox
Sent: 01 June 2010 13:38
To: Jayne Clarence
Subject: RE: Spabreak Direct Residential Confirmation - Q-Hotels - Cheltennham Chase, Res No. 7363417/18, Miss Sarah Cox (4), Friday, 21st May 2010
Hi Jayne
Just a quick email to say what a lovely time we had at this spa break. The hotel was fantastic and it was excellent value.
I will definitely use spabreak.co.uk again as found it really nice to be able to speak to someone on the phone or via email about my booking.
Thanks for your help,
Sarah
From: The Spillers
Sent: 29 May 2010 14:04
To: Cassandra Gooding
Subject: Re: Spabreak Direct - Day spa confirmation - Carden Park - 27th May 2010 - Katie Spiller (3)
Just to say thank you for suggesting Carden Park. My daughter and her friends had a lovely day.
Thanks
Tricia Spiller
From: Ruth Vero
Sent: 26 May 2010 11:50
To: Tim Fothergill
Subject: RE: Spabreak Direct - Day spa confirmation - Whittlebury Hall, Mrs Ruth Vero, (2), 30th May 2010
Hi Tim,
I just wanted to say a massive thank you for helping me out on this, I really thought we were going to draw a blank and am so pleased that you found somewhere for us to go.
Excellent Service
Kindest Regards
Ruth
From: Jemima Gee
Sent: 25 May 2010 18:29
To: Jayne Clarence
Subject: Re: Spabreak Direct Residential Confirmation, The Welcombe Spa, Mrs Jemima Gee (2), Sat, 22nd May 2010
Dear Jayne
I just wanted to say thank you for arranging the break that me and my friend had this weekend at The Welcombe Spa. It was pure bliss. The hotel and grounds were beautiful and we had the most amazing room. The spa was perfect!
Thank you.
Jemima
From: Zoe Carmichael
Sent: 21 May 2010 15:24
To: Alex Mansi
Subject: RE: Spabreak Direct Residential Confirmation, Ms Zoe Carmichael (2), Sunday 16th May 2010, Hill Valley
Hi Alex
Just wanted to say we had amazing time again at Hill Valley last weekend. The staff, food and facilities were once again top notch. A lovely surprise when checking into our room was an upgrade to an executive room with a patio overlooking the golf course! We felt like VIP's the whole time we were there. Thanks once again for sorting and re-sorting everything. We look forward to booking to go again soon.
Kind regards
Zoe
From: Sarah Halfpenny
Sent: 17 May 2010 13:49
To: Alex Mansi
Subject: RE: Spabreak Direct Day Spa Confirmation, Miss Sarah Halfpenny (13), 15th May 2010, The Vale Resort
Hi Alex
Just wanted to say thank you very much for all the organising of the spa day. It was a very successful day and all had a lovely time, the Vale is a lovely place and we all came home happy and relaxed.
Thanks a million
Sarah Halfpenny x
From: Melanie Allen
Sent: 17 May 2010 08:46
To: Alex Mansi
Subject: RE: Spabreak Direct Residential Confirmation - Mrs Melanie Allen (5), Saturday 15th May 2010, The Nottingahm Belfry
Hi Alex
Just to let you know we had a fab spa weekend at the Belfry in Nottingham. The staff couldn't do enough for us and we very helpful and friendly. The treatments were fab and we all had a really relaxing time catching up. I would just like to thank you for your help with organising this.
Thanks
Melanie
From: Jane
Sent: 12 May 2010 14:56
To: Tim Fothergill
Subject: RE: Spabreak Direct Residential Confirmation, Sopwell House, 21st and 22nd May 2010
Many thanks for your help with this Tim, most impressed!
Kind regards
Jane
From: Deborah Herbert
Sent: 11 May 2010 10:44
To: Jayne Clarence
Subject: RE: Spabreak Direct Residential Confirmation - Q-Hotels - The Park Royal, Mrs Deborah Herbert (2), Saturday, 8th May 2010
Jayne
Thank you for organising our weekend spa break. Worth all of your hard work it's just a shame you didn't get to appreciate any of it. Hotel great and even the very early treatments didn't matter. Hope to speak to you again very soon as already organising another one. xxx
Deborah Herbert
From: Carole Marriott
Sent: 11 May 2010 16:36
To: Melissa Pearce
Subject: Re: Spabreak Direct Residential Confirmation - Macdonald Hotels - Savill Court - Dinner,Bed,Breakfast (3) - Wednesday 12th, Thursday 13th May 2010 - Mrs Carole Marriott
Hi Melissa
Thank you very much for your help. Having been at Gatwick airport since 3.30am this morning, I'm a little worse for wear! After months of waiting for a sunny warm holiday then for it to be cancelled was dissapointing for us, so I'm pleased to get something booked away from the normal routine of being at home.
Regards
Carole
From: Ellie Robson
Sent: 11 May 2010 10:09
To: Kay Avis
Subject: RE: Spabreak Direct Residential Confirmation - Q-Hotels - Forest Pines - Ellie Robson (2) - 21st May 2010
Hi Kay
Thank you so much for arranging everything for us. The service from Spabreak Direct has wowed me!
Many Thanks & Kind Regards,
Ellie
From: Lisa Cadman
Sent: 09 May 2010 14:09
To: Spabreak Reservations
Subject: Spa Break Cadman - 8 May 2010 Nottingham Belfry
I have just returned from the above break and I wanted to tell you how impressed I was with everything - we had such a fantastic time!
It is so hard these days to come across somewhere that has good customer service, but every member of staff in this hotel gave excellent customer service. We went in the gym, had treatments and ate the food and all was first class.
I wish I'd known about your company years ago as I go on fitness / spa weekends once or twice a year.
Thank you and I can't wait for the next one.
Kind regards,
Lisa Cadman and Sarah Cadieu
From: Yusmeri Lopez
Sent: 04 May 2010 10:23
To: Cassandra Gooding
Subject: Yusmeri Misle Lopez
Hi Cassandra
Thank you very much for the hotel & spa you recommended. It was perfect and loved the whole stay. It exceeded my expectations.
Thanks
Yusmeri
From: Natalie Andrews
Sent: 04 May 2010 10:24
To: Spabreak Reservations
Subject: Comment for testimonials
Myself and 13 friends stayed at Aldwark Manor to celebrate my hen do and I just wanted to say thank you for their hospitality and making my weekend one to remember. The food was great, hotel was lovely and clean, staff at both the spa and reception were friendly. Rooms were large and spacious, grounds were well kept and overall an excellent hotel.
Thank you once again,
Natalie Andrews
From: Rachael Wasnidge
Sent: 03 May 2010 20:40
To: Jayne Clarence
Subject: RE: Spabreak Direct Residential Confirmation - Q-Hotels - Tankersley Manor, Ms Rachael Wasnidge (2), Friday, 21st May 2010
Hi Jayne
Thanks for your email and also thank you for your excellent service and help in getting this sorted.
Kind regards
Rachael Wasnidge
From: Tracey Parle
Sent: 02 May 2010 20:19
To: Rebecca Slaughter
Subject: Re: Urgent: Spabreak Direct Residential Confirmation - Q-Hotels - Tankersley Manor - Tracey Parle (2) - 30th April 2010
Hi Rebecca
Just wanted to drop you a quick line to tell you that my friend and I had a wonderful time at Tankersley Manor. Thank you for all your help in organising our trip. I have told so many people about your company, so hopefully, you will find one or two new customers as a result. Most certainly, I will be a returning customer myself.
Kind regards
Tracey Parle
From: Claire Worrall
Sent: 28 April 2010 21:31
To: Lauren Watson
Subject: Brilliant!
Lauren just wanted to give you some feedback on our weekend spa break at Crewe Hall.
Everyone thoroughly enjoyed their stay the rooms were lovely, staff were great very attentive and professional.
Spa treatments were absolutely fab!!
So all in all a really enjoyable stay would definitely recommend your website and the hotel.
Thanks so much for all your help we had an amazing time!
A very relaxed and pampered Claire :)
From: Gail Edwards
Sent: 27 April 2010 13:23
To: Rebecca Rule
Subject: RE: Spabreak Direct Residential Confirmation - Cotswold Waterpark: Gail Edwards(6): 24th April 2010
Hi Becca
Just wanted to say thank you for your help in organising my hen weekend at the Cotswold Water Park Four Pillars Hotel; we all had a fantastic time and thoroughly enjoyed ourselves. The hotel was great, friendly staff and large bedrooms with great views and the food was excellent. I have recommended Spabreak Direct to the other girls and I won't hesitate in coming to you next time I need a relaxing break!
Thanks again
Kind regards
Gail
From: Richard Agger
Sent: 26 April 2010 22:18
To: Spabreak Reservations
Subject: Carolyn Agger spa break Forest Pines Hotel 24th April
Hi Cassandra
Just to say thank you for the booking you made at Forest Pines Q Hotel for my daughter's 18th birthday celebration. Carolyn and her 7 friends had a great time and a weekend to remember. I know you asked for her to be looked after and she was! Complimentary soft drinks, wine and chocolates in the room and an extra special dessert with compliments of the chef were all additional touches which were really appreciated.
We would have no hesitation in recommending your website and we have already recommended the hotel to friends. Thank you so much for your help at every turn during the arranging stages; altogether some special memories to treasure.
Hayley Agger on behalf of Carolyn and friends!
From: Helen Bourne
Sent: 26 April 2010 20:53
To: Spabreak Reservations
Subject: Park Royal Hotel
Hi
I have just returned from a weekend away at the Park Royal Hotel. We went for my daughters hen weekend and I must say what a fantastic weekend we have had, we can not fault the service or the hotel staff they could not do enough to make our stay such a joy.
The food was beautiful and the rooms were so clean and comfortable, there was everything we needed and if we ran short of any thing all we had to do was ask and nothing was to much trouble.
The spa treatments we had were so relaxing and the staff made sure that we did not feel rushed and had every thing we needed. All I can do is say thank you to everyone who made our weekend so great and we can't wait for the next one.
Helen Bourne
From: Micaela Abbott
Sent: 23 April 2010 11:51
To: Cassandra Gooding
Subject: Cancellation
Hi Cassandra
Unfortunately due to unforeseen circumstances, the event will not be taking place now.
Please can I add, that this has nothing to do with the service you have provided – it has been excellent and I will be sure to recommend you to other friends in the future.
Kind Regards
Micaela Abbott
From: Nikki Elliott
Sent: 21 April 2010 15:39
To: Lauren Watson
Subject: Re: Second Amendment - Spabreak Direct Residential Confirmation, Tankersley Manor, Miss Nikki Elliott (7), Saturday 10th April 2010
Hi Lauren
Just wanted to thank you for all your help and amendments you made to our bookings. We had a fantastic time and the service I received from Spabreak Direct and Tankersley Manor was excellent. I have reccomended it to everyone!
Thanks again,
Nikki Elliott
From: Anne Wiggins
Sent: 18 April 2010 18:19
To: Jayne Clarence
Subject: Re: Spabreak Direct Residential Confirmation - Q-Hotels - Forest Pines Hotel & Golf Resort - Mrs Anne Wiggins (2) - Sat, 17th April 2010
Hi Jayne
Thank you for sorting out my booking. Pat and I had a wonderful weekend, lovely facilities, great staff. Very relaxing break and good food, would recommend it to anyone else.
Best wishes
Anne Wiggins
From: Sean Marsh
Sent: 15 April 2010 21:33
To: Spabreak Reservations
Subject: Spa Break at the Oxford Belfry
Where shall I start, probably at the beginning where you helped me give probably the best gift idea for my girlfriend’s Christmas present. You were really helpful in acquiring me my gift vouchers and explaining everything to a T.
Then, to the browsing for a spa. Relatively easy you may think, not on most websites I had browsed on, but on spabreak.co.uk everything is exactly where you want it and is searchable by region which surprisingly enough not a lot of similar websites do.
Anyway to the spa, we decided on the Oxford Belfry, we even booked it the day before and still managed to get ourselves a spot in the Deluxe Room, which I have to say was massive. Huge bedroom come living room, with sliding doors to the communal shared garden square, the obvious toilet room and a huge wet room, which included a large shower with hot water on demand (with pressure) a whirlpool bath big enough for two lying and separate basins for us to freshen up.
The facilities included a swimming pool, experience shower, aroma steam room, which is heated to around 50c and has a menthol blast to it which really opens up your pores and sinuses leaving you feeling really fresh and a hot sauna.
We had a massage and facial bundled in with the package, which I have to say as a bloke I was a bit apprehensive about but after I’d had them I wanted more, they were so relaxing. The important thing I should add, is that my girlfriend really enjoyed hers as she’s never been to a spa before and has always wanted to be pampered.
Last but not least I move onto the food, we had a three course dinner, full help yourself breakfast bar and a two course lunch. The food was really nice and the portions were not like you may think when you think of upmarket food being small portions, this was great tasting food and big hearty portions.
Right to bring to a close I will say this, if you’re planning on going on a spa break I insist you go with www.spabreak.co.uk not only for the ease of use and quality selection they offer, but the packages they offer seriously save you ££’s. When I worked it out, if we had paid for everything they offered in our package individually, we saved between £150 - £200.
So what can I say, thanks Spabreak.
From: Liisa Markkanen
Sent: 06 April 2010 16:03
To: Tim Fothergill
Subject: Many thanks for reorganising my booking
Hi Tim
Just want to say you're fantastic! I'm over the moon that we can still go to The Berystede Hotel.
Thank you so very, very much!!!!
Best regards
Liisa
From: Emilie Gourdet
Sent: 06 April 2010 12:27
To: Lauren Watson
Subject: RE: Spabreak Direct Residential Confirmation - Heythrop Park Resort - Miss Emilie Gourdet (2) - 2nd and 3rd April 2010
Hi Lauren
Thanks a lot for having organised everything really quickly. Our weekend was really nice!
Thanks a lot!
Emilie
From: Helen Blunt
Sent: 04 April 2010 16:15
To: Kay Avis
Subject: RE: Date Change - Spabreak Direct Residential Confirmation - Ashford International - Helen Blunt - 3rd April 2010
Dear Kay
Having just got back from the Spa, I just wanted to take this opportunity to thank you for your good work in sorting out the break for us. Everything went very well and we had a wonderful time.
Thank you!!
Regards
Helen Blunt
From: Fiona Atkinson
Sent: 30 March 2010 17:25
To: Lauren Watson
Subject: RE: Spabreak Direct Residential Confirmation - The Park Royal - Mrs Fiona Atkinson (2) - Friday 2nd April 2010
Hi
Thank you so much Lauren for your efficient service, we had pre-booked with another company and they cancelled the booking yesterday saying they had double booked (very short notice as you can gather), so it was really good of you to help us out, we will use you again for sure.
Kind regards
Fiona Atkinson
From: Zara Barrow
Sent: 30 March 2010 15:43
To: Jayne Clarence
Subject: RE: Spabreak Direct Residential Confirmation - Q-Hotels - The Hampshire Court, Miss Zara Barrow (1), Friday, 2nd April 2010
Thank you so much Jayne for for your help and perseverance! I'm feeling more relaxed already!!
Thanks again
Zara
From: Sharon Childs
Sent: 29 March 2010 10:07
To: Lauren Watson
Subject: RE: - Spabreak Direct Residential Confirmation - The Oxford Belfry - Miss Sharon Childs (4) - Saturday 27th March 2010
Lauren
I just wanted to thank you for all your help arranging my hen weekend. The spa trip was fantastic and everybody enjoyed it so much that we are planning to have a Henniversary trip next year so I will be in touch in January to get it sorted. The hotel was excellent the spa facilities wonderful and the staff exceptionally helpful and relaxed about our antics.
Again, many thanks
Kind regards
Sharon
From: Naomi Hornby
Sent: 28 March 2010 19:38
To: Alex Mansi
Subject: Carden Park - a great success!
Hi Alex
Just to let you know our spa break / hen do was a great success. For your information;
- The double rooms and the single rooms were a really good standard, they contained two very comfortable double beds
- Redmonds restaurant had very good food and the service was excellent for our party 14. Breakfast was of a high standard too
- The management were very helpful in lending us a suite for an hour pre dinner for some hen stuff
- The spa treatments were very good and I was impressed as you get to keep the nail polish they use in the manicures and pedicures
- It was very good value for such a high standard of hotel
The only criticism is that the pool area was busy but my beauty therapist said they had 154 clients in for treatments that day!
Thank you for all your help, we had a wonderful time.
Kind regards
Naomi Hornby
From: Darren Burns
Sent: 26 March 2010 09:44
To: Jayne Clarence
Subject: Re: Amendment: Spabreak Direct Residential Confirmation, Manchester Hotel & Spa, Mr Darren Burns (2), Friday 23rd Apri 2010
Jayne
Thank you very much for your help, you are a credit to your company.
Thanks
Darren
From: Emma Dolley
Sent: 22 March 2010 08:20
To: Rebecca Slaughter
Subject: Emma Dolley
Good morning Rebecca
Just wanted to drop you a note to say thank you so much for a organising a fantastic spa break for me and my friends. I hope you can pass my thanks on to the staff at the spa at Norton Park. Olga was the beauty therapist that did my facial and massage and she was lovely. Very professional and made me feel really comfortable.
The hotel was beautiful as was the meals and the rooms and I would definitely go back again.
So much so that I would like your help with organising another trip for me please.
Hope to hear from you soon.
Thanks again
xxx
From: Rasneet Choudhary
Sent: 21 March 2010 17:47
To: Kathryn Colligon
Subject: Re: FW: Amended to 7: Spabreak Direct Residential Confirmation, Norton Park, Rasneet Choudhury (7), 20th March 2010
Hi Kathryn
Just a dropping a line to let you know that we had a great time at Norton Park. The service was excellent, the food fantatstic and the spa really good.
Thanks for the advice. I will also be recommending Spabreak Direct to some friends who are looking at spa options.
Regards
Rasneet
From: Palvir Bahia
Sent: 21 March 2010 11:34
To: Kathryn Colligon
Subject: RE: Spabreak Direct Residential Confirmation, The Welcombe Spa, Miss Palvir Bahia (13), 12th & 13th March 2010
Hi Kathryn
I just wanted to say thanks you for all your help in organising the weekend at the spa. We all had a lovely time and the quality of the apartments exceeded our expectations.
I will definitely be recommending your site to others.
Many thanks
Palvir
From: Jodie Nesbitt
Sent: 16 March 2010 22:01
To: Kathryn Colligon
Subject: RE: CANCELLATION: Spabreak Direct Residential Confirmation, Crewe Hall, Miss Jodie Nesbitt (4), 30th April 2010
Hi Katherine
Yes thats right I need to cancel this spa break. Thank you for your help and time, you were really great but unfortunately unforseen circumstances have arisen, but I will be in contact with you again and will be sure to use your company.
Kind regards
Jodie Nesbitt
From: Roslyn Craig
Sent: 16 March 2010 14:12
To: Kathryn Colligon
Subject: RE: Spabreak Direct Residential Confirmation, The Westerwood, Miss Roslyn Craig (5), 6th June 2010
Thank you very much Kathryn!
That is brilliant, thank you very much for changing in to the Sunday for us, sorry for any hassle that may of caused! It's appreciated very much!
Thanks, you have been a great help. Would without a doubt use Spabreak Direct again!
Roslyn Craig
From: Matt Walton
Sent: 15 March 2010 20:37
To: Ian Colligon
Subject: Many thanks to Jodi
Ian
I would like to offer my thanks to Jodi Marsh for the courteous and helpful way that she dealt with my spa break booking. This was a suprise trip for my girlfriend and her friend, so I needed it to be right and stress free for all. After initial booking I then had to amend twice due to unforseen circumstances. I was very impressed with the professional, polite and friendly manner despite my numerous calls and reorganisation of our plans.
I don't normally send this type of communication but on this occasion I feel that her efforts should not go unnoticed. Please pass on our thanks to her.
Kind regards
Matt Walton
From: Catherina O'Haire
Sent: 14 March 2010 16:41
To: Alex Mansi
Subject: Thank you
Hi Alex
Thank you so much for organising our great trip to The Cambridge Belfry. All 13 of us had a very relaxing time and thoroughly enjoyed it.
I will definitely be back to use your services again and will recommend Spabreak Direct to others.
Thanks again
Catherina
From: Jade Rens
Sent: 13 March 2010 13:56
To: Posted on Facebook
Subject: Crewe Hall
Just come back from Crewe Hall today, booked with Spabreak and booked the new Spabreak Direct offer! Was one of the best days of my life and booking another trip today to go away with my hubbie at the end of the month! :)
I've been to some very nice places, but Crewe Hall is amazing!
From: Laura Morton
Sent: 12 March 2010 18:22
To: Alex Mansi
Subject: RE: Spabreak Direct Residential Confirmation, Miss Laura Morton (4), Saturday 1st May 2010, Redworth Hall
Hi Alex
Thank you for your response! You have delivered exactly what I wanted fast!
Your Customer Service is excellent! I will definitely recommend you to my friends.
Regards
Laura
From: Sukh Ojla
Sent:10 March 2010 17:18
To: Tim Fothergill
Subject: RE: Spabreak Direct Residential Confirmation - Macdonald Hotels - Miss Sukhjeet Ojla, (6), Berystede Hotel and Spa 26th March 2010
Dear Tim
Thank you so much for all your help today, you're a star! I can't thank you enough.
Regards
Sukhjeet
From: Lisa Martin
Sent: 10 March 2010 17:10
To: Spabreak Reservations
Subject: Spabreak Customer Enquiry
Just to say thank you to Kay for her asistance in organising our spa day at Crutherland House, my mum loved her birthday treat, the spa was excellent, treatments good and lunch fantastic, with attentive and helpful staff. Cant wait until next time!
Lisa Martin
From: Sharon Lowden
Sent: 06 March 2010 06:42
To: Lauren Watson
Subject: Spa
Hi Lauren
Just wanted to say thanks for arranging our break at Rushton Hall, it was absolutely fantastic, heaven and paradise all rolled into one.....
Anyway, we loved it sooo much we want to go back.
We would like the same package for Tuesday 24th / Wednesday 25th August for four girls. Please can you confirm how much per person, deposit, etc.
Once again, thank you so much.
Regards
Sharon Lowden
From: Rami Harrison
Sent: 08 March 2010 08:40
To: Rebecca Slaughter
Subject: Hill Valley
Hi Rebecca
Oh my gosh, what a wonderful relaxing weekend we had, what a beautiful hotel every thing was perfect. Please please please if you have any other special offers let me know.
Thank you so much
Rami
From: Debbie Hancock
Sent: 01 March 2010 11:46
To: Kathryn Colligon
Subject: Re: Spabreak Direct Residential Confirmation, The Portal, Mrs Debbie Hancock (8)
Just to thank you for you help in booking our spa break at the Portal hotel in Tarporley, all 8 of us had a fab time, the hotel was beautiful, staff friendly and the treatments were great allowing us all to enjoy the weekend feeling relaxed and pampered. Being 40 doesn't seem so bad now!! We are now planning when we can get away for our next one and will use your services again for this.
Thanks again x
Debbie
From: Sarah Hill
Sent: 28 February 2010 21:23
To: Tim Fothergill
Subject: Thank You
Hi Tim
Just wanted to say a huge thank you for all your hard work with our booking to the Cambridge Belfy this weekend.
We have all had a fantastic time and were extremely pleased with the upgrade to the penthouse suite!
Paul Richards looked after us well, and we certainly were not short of any wine last night.
Everyone really happy.
Thank you once again and can guarantee we will definitely be using you again.
Kind Regards
Sarah Hill
From: Claire Mitchell
Sent: 28 February 2010 12:23
To: Kathryn Colligon
Subject: Re: Spabreak Direct Residential Confirmation, The Westerwood, Mrs Claire Mitchell (3), 27th February 2010
Kathryn
We have just returned from our excellent spa break at the Westerwood hotel and would like to thank you for your help booking it. It was a truly wonderful and totally relaxing hotel, gorgeous food fab and treatments great, worth every penny.
Thanks again
Claire Mitchell
From: Kate Craig
Sent: 27 February 2010 15:11
To: Alex Mansi
Subject: Re: Spabreak Direct - Day spa confirmation, Mrs Catherine Craig (2), Thursday 1st April 2010, Aldwark Manor
Thank you very much, excellent service.
Catherine
From: Kezia Daley
Sent: 25 February 2010 19:33
To: Vicki Jennings
Subject: Re: Spabreak Direct Residential Confirmation - Q-Hotels - BridgewoodManor- Mr Tomas Hernandez - 20/02/10 -
Dear Vicki
How are you?
Just a quick feed back on last weekend at Bridgewood Manor Hotel and Spa!!!
It was lovely, the spa bath wasn't working but due to a couple having a bit of a domestic we were able to have our full treatments so that was such a bonus!! I had the massage and facial and Tomas was able to get his treatments too so you can imagine we were well chuffed!!
The hotel is lovely and the food was absolutely awesome! The staff were wonderful too!
Sooo thank you for being such a star in arranging this at such short notice and at such a good price! I know I gave you the run around at the 11th hour but you were incredibly professional and showed no irritation which was sweet because if it was me I probably would have! lol
So thanks again for your patience and believe me I will be contacting yourself or spa break in the future under less pressure I'm sure;-)
God Bless you always
Kezia and Tomas
From: Selina Parris
Sent: 25 February 2010 08:32
To: Alex Mansi
Subject: RE: Spabreak Direct Residential Confirmation - Miss Selina Parris (14), Friday 4th and Saturday 5th June 2010, The Hampshire Court
Hi Alex,
Thank you so much for your time, patience and efforts in arranging this booking for us!
Have a great day!
God Bless you.
Kind Regards
Selina Parris
From: Lisa Burnett
Sent: 22 February 2010 09:04
To: Cassandra Gooding
Subject: RE: Spabreak Residential Confirmation - Norton Park - 20th February 2010 - Lisa Burnett (4)
Good morning Cassandra,
We just wanted to say a huge thank you. We all had a fabulous time this weekend at Norton Park, it’s such an amazing place.
Many thanks once again for dealing with my changes to the booking. We intend to go again probably later in the year and we will definitely book it through Spabreak Direct again.
Cheers
Lisa Burnett
From: Andrea Waite
Sent: 15 February 2010 14:27
To: Kay Avis
Subject: RE: Spabreak Direct Residential Confirmation - Q-Hotels - Cheltenham Chase - Andrea Waite (4) - 13th February 2010
Dear Kay
My friends and I have just returned from a spa break at the Cheltenham chase hotel. Wow! As you know, our deal included: buffet lunch, three course dinner (allocation £25 each), deluxe room overnight accommodation (with freebies), use of spa and gym over the whole weekend, breakfast and two 1/2 hr treatments from a selection.
I just wanted to say thank you so much for your friendly and efficient service. The deal we got through Spabreak Direct was truly great value for money, but more than that, the hotel was really lovely!
All the girls commented our lovely the weekend was and it was a perfect escape from daily busy working lives. Please can you pass our thanks to the hotel.
I thought you may be interested to have a bit of feedback on the hotel from my point of view:
When we arrived at hotel, reception staff were friendly, efficient and allowed us to check in much earlier than normal, as our rooms were available. As part of the deluxe room package, we had an extra wide king size bed, v comfy bed linen, a few free drinks / snacks in the room and a reserved car parking space right near the front door of the hotel.
After going to our rooms, we went for lunch (12-2pm). It was a buffet, on sat it was salad, chilli con carne, mushroom stroganoff, salmon parcels, chips and veg.. you could eat as much as you like and the restaurant was very spacious and staff helpful and polite.
After lunch, we went to the spa as our treatments weren't till later on.
As you know this is a hotel with a spa, not a spa in isolation. The pool area was nice and not too crowded. a few kiddies having a swim but nothing too bad. My only slightly negative comment that has been mentioned in other reviews such as tripadvisor is that there isn't quite enough seating around the pool. people tend to 'bag' a lounger even though they have no intention of sitting on it during their visit to the pool. I appreciate that there isn't really anymore space for seating, but thought best to highlight a possible issue.
The hotel offer a relaxation room where there is seating (during the wk this is a treatment room above the pool, but at weekends, when busy, this is a room in the conferencing area upstairs)
All my friends and I can highly recommend the treatments given at the Cheltenham chase hotel. the girls were all lovely, and the rooms are very
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